A mediator following ten separation cases usually juggles about as many binders, email threads and printed schedules as families. CoParent.ch has just opened a space built for exactly that job: a professional account that sets the tool up for both parents at once, and lets you follow how a case unfolds without becoming its manager.
If you are a family mediator, lawyer or APEA guardian and have not tried this space yet, here is what it does, and more importantly, what it does not.
Creating the household for the parents, with no waiting
The first friction point of a custody agreement is often putting it into practice. The agreement is reached in a session, but then each parent has to sign up on their own, set up their calendar, find the other parent in the tool. That delay is often where good intentions get lost.
With a professional account, that detour disappears: you create the household directly (its name, both parents' email addresses, who will pay the subscription), and the invitations go out immediately. You never wait for the family to sign up on their own.
- The professional account is free, with no card, no commitment, and no limit on the number of cases you follow.
- The families you bring in get 90 days with every module open, instead of the usual 14-day trial on the base plan. Long enough for the mediation itself to run its course.
- After that, the subscription continues at CHF 12.- per month: every option is included by default for a household created by a professional. No hidden discount, no commitment.
What you can see, and what you will never see
This is the question that comes up most often when professionals first look at the tool: "what am I actually allowed to see?" The answer is deliberately simple and does not depend on any setting.
| What the professional account can view | What no setting can ever give it |
|---|---|
| The schedule and the custody rules actually in force | The messages exchanged between the two parents |
| Change requests, pending and past | The ability to change anything in the household's data |
| Shared documents (agreement, certificates, school papers) | The ability to delete the household |
| Shared expenses and the balance between the parents |
This limit is not a promise written into the terms of service, it is a technical constraint. There is simply no button, no role and no setting that lets a professional account write into a household's data or read a private conversation. You never have to reassure a family on this point: the limit exists before the question is even asked.
Every page you open inside a family's case is written to a log both parents can read. And access is never fixed: either parent can revoke it at any time, independently of the other.
Stepping away from a mandate in one click
A mediation ends, a guardianship mandate changes hands, a case is taken over by a colleague. In CoParent.ch, leaving a household's follow-up is a deliberate, immediate action: one click is enough. The household then carries on as normal, keeping all of its data and its subscription. Nothing depends on your continued presence.
Everything the professional space includes from day one
From launch, the space also makes day-to-day work easier for a practice or a service, without touching the limits described above:
- One team, one account: you can invite colleagues to join your practice, with a view of pending invitations and the members already active. A case followed by several people stays consistent.
- Editable contact details: address, UID number, website, phone and contact person can now be changed directly from the professional space. Every change is re-checked, the same way the initial application was.
- Two-factor authentication: available to secure the account, particularly useful when several people at the practice have access to it.
- Dedicated support: a ticketing system lets you reach the CoParent.ch team directly from the professional space, without leaving the tool.
Who can open a professional account
Access is reserved to Swiss practices, and every application is reviewed by hand before any access is granted: the registered company name, the UID number and the professional registration are checked.
- Family mediators registered with the SDM/FSM
- Lawyers admitted to a cantonal bar
- APEA guardians and Swiss public social services
If your practice or service accompanies separated parents on a daily basis, the CoParent.ch professional space can replace part of the manual case follow-up, the kind that takes time without ever moving the mediation forward.