Terms of Use
Version 1.1 — in force since September 15, 2026
1. Preamble
This contract governs the use of the CoParent.ch service (hereinafter "the Service"), published by Raphaël Zürcher, Rue de l'Auberge 3A, 1142 Pampigny, Switzerland.
2. Definitions
- Service: the CoParent.ch web platform.
- Household / Tenant: a family account bringing together the co-parents.
- User: a natural person holding an account.
- Content: data entered by the User (expenses, documents, calendar events…).
3. Acceptance
Creating an account constitutes full and complete acceptance of these Terms of Use and of the Privacy Policy.
4. Description of the service
CoParent allows separated co-parents to coordinate shared custody, to share and validate expenses, to keep the administrative documents relating to their child(ren) and to generate PDF reports.
AI-assisted data entry: the Service offers an automatic analysis of expense receipts (extraction of the amount, date, etc.) performed by an AI subprocessor hosted in Switzerland (see the Privacy Policy). This analysis is provided as an aid, as an obligation of means and not of result: the User remains responsible for verifying and correcting the proposed information before saving.
5. Registration & accounts
Registration is open to persons of legal age. The User warrants the accuracy of the information provided.
6. Subscription & billing
Plans: Family (CHF 8.-/month or 80.-/year), Blended (CHF 12.-/month or 120.-/year). Free 14-day trial period without a credit card.
Automatic renewal. Payment by card or TWINT via Stripe. Cancellation at any time, effective at the end of the paid period.
Right of withdrawal: in accordance with Swiss law, the 14-day right of withdrawal does not apply to digital services provided immediately with your express consent.
End of the trial period: reminder emails are sent up to three times before the trial ends (7, 3 and 1 day before). If no subscription has been taken out on the day the trial ends, the household is automatically switched to blocked status: the data is kept intact but the calendar, change requests, expenses, documents and reports become inaccessible. Only household settings, the subscription page and support remain available. Taking out a subscription unblocks the household immediately, with all data as it was left.
Deletion of a blocked household: a household that stays blocked is permanently deleted 90 days after the end of the trial period, together with all its data, and the members are notified by email. Data can be exported at any time before then from Settings, Privacy. This 90-day period is independent of the 30-day period that applies to a deletion requested by the User (see the Privacy policy).
7. User obligations
The User undertakes to make lawful use of the Service, to protect their credentials, and not to attempt to access the data of another Household.
8. Intellectual property
The User remains the owner of their Content. They grant the publisher a non-exclusive licence of use strictly necessary for the provision of the Service.
9. Liability
The publisher commits to an obligation of means, not of result. Its liability, save for wilful misconduct or gross negligence (CO art. 100), is capped at 12 months of subscription.
10. Availability & maintenance
Best-effort. No contractual SLA during the MVP phase. Scheduled maintenance announced by email with 48h notice.
11. Personal data
See the Privacy Policy.
12. Changes to the Terms of Use
Any substantial change is notified by email with 30 days' notice.
13. Applicable law & jurisdiction
Swiss law. Jurisdiction at Pampigny, save for mandatory provisions to the contrary.
14. Mediation
In the event of a dispute, the parties undertake to favour mediation before any legal action.
15. Professional partners
CoParent offers a professional partner status for family mediators, lawyers, APEA guardians and social services. This status is free of charge and is granted only after the application has been checked by hand by the publisher, who remains free to grant or refuse it without stating reasons.
Only professionals established in Switzerland are eligible: registration in the Swiss commercial register, admission to a cantonal bar, membership of the SDM/FSM, or attachment to a Swiss public service. A practice established outside Switzerland is not eligible, whatever its clientele.
The associated commercial benefit (an extended trial period granted to supported households) is strictly reserved for families actually followed by the partner. It is attached to the professional account, personal and non-transferable: it applies automatically to the households the partner creates from their own area, and may not be passed on, resold, or used for households the partner does not support.
The partner undertakes to inform both parents before creating a household, to provide accurate contact details, and to respect professional secrecy. Access to the household's data is limited to reading, fully logged, and revocable at any time by either parent. The household belongs to its parents: the partner cannot delete it, even when the partner created it.
Any abuse results in the closure of the professional account, the immediate blocking of new household creation and the termination of ongoing mandates, without compensation or refund. The following are considered abusive in particular: creating fictitious households, opening households for families the partner does not support, reselling or sharing the benefit, and any false declaration of professional standing. Households already created keep their accounts, their data and their conditions: the sanction applies to the partner alone.